Privacy Policy
Last updated: January 29, 2026
At Kujivinjari, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform. Please read this policy carefully to understand our practices regarding your personal data.
1. Information We Collect
1.1 Personal Information
We collect information you provide directly to us, including:
- Name and contact information (email address, phone number)
- Account credentials (password)
- Payment information (processed securely through M-Pesa)
- Business information (for Organizers)
- Profile information and preferences
1.2 Automatically Collected Information
When you use our Platform, we automatically collect:
- Device information (browser type, operating system)
- IP address and location data
- Usage data (pages visited, features used)
- Cookies and similar tracking technologies
2. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Process transactions and send related information
- Send you technical notices, updates, and support messages
- Respond to your comments, questions, and requests
- Communicate about products, services, offers, and events
- Monitor and analyze trends, usage, and activities
- Detect, prevent, and address fraud and security issues
- Personalize and improve your experience
3. Information Sharing
We may share your information with:
- Event Organizers: When you purchase tickets, we share necessary information with the event organizer
- Payment Processors: To process payments securely through M-Pesa and other providers
- Service Providers: Third parties who perform services on our behalf
- Legal Requirements: When required by law or to protect our rights
- Business Transfers: In connection with any merger or sale of company assets
We do not sell your personal information to third parties for marketing purposes.
4. Data Security
We implement appropriate security measures to protect your information, including:
- Encryption of data in transit and at rest
- Secure payment processing through trusted providers
- Regular security assessments and updates
- Access controls and authentication measures
- Employee training on data protection
While we strive to protect your information, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security.
5. Your Rights and Choices
You have the right to:
- Access: Request a copy of the personal data we hold about you
- Correction: Request correction of inaccurate or incomplete data
- Deletion: Request deletion of your personal data
- Portability: Request transfer of your data to another service
- Objection: Object to processing of your data for certain purposes
- Withdraw Consent: Withdraw consent where processing is based on consent
To exercise these rights, please contact us at privacy@kujivinjari.com
6. Cookies and Tracking
We use cookies and similar technologies to:
- Keep you signed in to your account
- Remember your preferences and settings
- Understand how you use our Platform
- Improve our services and user experience
- Show relevant content and recommendations
You can control cookies through your browser settings. Note that disabling cookies may affect certain features of our Platform.
7. Marketing Communications
With your consent, we may send you marketing communications about events, promotions, and services. You can opt out at any time by:
- Clicking the "unsubscribe" link in any marketing email
- Updating your notification preferences in your account settings
- Contacting us directly
8. Data Retention
We retain your personal data for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. When data is no longer needed, we will securely delete or anonymize it.
9. Children's Privacy
Our Platform is not intended for children under 18 years of age. We do not knowingly collect personal information from children. If we learn we have collected information from a child, we will delete it promptly.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically.
Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
Email: privacy@kujivinjari.com
Phone: +254 700 000 000
Address: Nairobi, Kenya